Contact information

Contact Information – Glow & Flow Clothing

Last Updated: August 15th 2025

At Glow & Flow Clothing, we take pride in creating high-quality, custom-made products. To ensure smooth operations, we ask that our contact information is used only for legitimate, essential inquiries directly related to your order.


Primary Contact Email

📧 glowandflowclothing@gmail.com


When to Contact Us

Please contact us only for the following reasons:

  • Questions regarding an existing order

  • Reporting damaged goods within our 7-day claim window

  • Urgent shipping or delivery issues

  • Clarification on our policies


When Not to Contact Us

To protect our time and resources, do not use our contact email for:

  • Marketing or promotional offers

  • Unsolicited business proposals

  • Non-order-related messages or spam


Response Time

Due to the made-to-order nature of our business and high seasonal demand, response times may take up to 14–25 business days (excluding weekends and public holidays). We process inquiries in the order they are received.


Important Notes

  • Include your full name and order number in all emails.

  • Emails without relevant order details may not receive a reply.

  • Misuse of our contact information for spam, harassment, or irrelevant content may result in permanent refusal of service.