Contact information
Contact Information – Glow & Flow Clothing
Last Updated: August 15th 2025
At Glow & Flow Clothing, we take pride in creating high-quality, custom-made products. To ensure smooth operations, we ask that our contact information is used only for legitimate, essential inquiries directly related to your order.
Primary Contact Email
📧 glowandflowclothing@gmail.com
When to Contact Us
Please contact us only for the following reasons:
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Questions regarding an existing order
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Reporting damaged goods within our 7-day claim window
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Urgent shipping or delivery issues
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Clarification on our policies
When Not to Contact Us
To protect our time and resources, do not use our contact email for:
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Marketing or promotional offers
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Unsolicited business proposals
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Non-order-related messages or spam
Response Time
Due to the made-to-order nature of our business and high seasonal demand, response times may take up to 14–25 business days (excluding weekends and public holidays). We process inquiries in the order they are received.
Important Notes
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Include your full name and order number in all emails.
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Emails without relevant order details may not receive a reply.
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Misuse of our contact information for spam, harassment, or irrelevant content may result in permanent refusal of service.