Legal notice

Glow & Flow Clothing – Ultra-Expanded Legal & Policy Manual

Version 1.0 – August 15. 2025

Section 1: General Terms & Company Information

  • Legal Entity: Glow & Flow Clothing is a legally registered online only operating from Switzerland for US customers and worldwide customers 

  • Headquarters: -

  • Primary Jurisdiction: United States of America.

  • Secondary Jurisdiction: Switzerland, for European transactions only.

  • EU Law Exclusion: All transactions explicitly exclude EU law applicability.

  • Authorized Contact: glowandflowclothing@gmail.com – for emergency use only. Misuse will result in legal consequences.

  • Response Time: Emergency responses may take 14–25 business days; users waive claims of negligence or delay.

  • Acceptance of Terms: Use of the website, purchase of goods, or any interaction constitutes full and irrevocable acceptance of all terms, policies, and conditions herein.

  • Amendments: The Company may revise any policy at its sole discretion without notice; continued use constitutes acceptance of revisions.

  • Limitations & Liability: The Company is not liable for:

    • Website downtime or outages.

    • Third-party actions affecting user experience.

    • Shipping delays due to postal services, customs, or force majeure events.

    • Misuse of emergency contact or communication channels.

  • Legal Enforcement: Breaches may result in civil, criminal, and monetary penalties, including attorney fees, court costs, and damages.

Section 2: Intellectual Property & Ownership

  • Ownership of Content: All content on the website, including text, graphics, logos, icons, images, audio, video, scripts, software, and designs (collectively, “Content”), is the exclusive property of Glow & Flow Clothing.

  • Trademarks & Branding: All trademarks, service marks, logos, and brand identifiers are proprietary. Unauthorized use is strictly prohibited.

  • Copyrights:

    • All written, graphic, audio, video, and software content is protected under U.S. copyright law and international treaties.

    • Unauthorized copying, modification, or distribution may result in criminal and civil penalties.

  • User-Generated Content: Any content submitted by users becomes property of Glow & Flow Clothing, which retains full rights to use, modify, or distribute without compensation or notification.

  • Licensing Restrictions: Users may not:

    • Use Content for commercial purposes without written consent.

    • Modify or create derivative works.

    • Distribute Content in any form.

  • IP Enforcement:

    • The Company actively monitors, investigates, and enforces intellectual property rights.

    • Violations may result in cease-and-desist orders, legal action, and recovery of damages.

  • Digital Rights Management (DRM): Circumventing DRM or security measures is a violation of federal law and punishable by fines and imprisonment.

  • International Protection: Intellectual property protections extend internationally, including the U.S., Switzerland, and other jurisdictions where the Company operates.

  • Confidentiality Obligations: Users and partners must maintain strict confidentiality regarding all proprietary information; violations may result in immediate legal action.

  • Termination of IP Rights: Violators may have accounts, access, and permissions terminated immediately, without notice or liability to the Company.

Section 3: Terms of Sale, Payment & Currency

  • Custom Products: All products are custom-made; no returns or store credit allowed, except for verified damaged goods.

  • Payment Methods: Credit/debit cards, PayPal, and other approved payment processors.

  • Currency Policy:

    • Default currency: USD.

    • Transactions in other currencies are converted at current rates; rates may fluctuate and are subject to change at the Company’s discretion.

  • Pricing: All prices are subject to change without notice. Final purchase price determined at checkout.

  • Order Acceptance: Orders confirmed only after payment clearance. The Company reserves the right to refuse service to any individual or entity.

  • Taxes & Duties: Buyers are responsible for all local taxes, import duties, and customs fees.

  • Non-Refundable Policy: All sales are final, except for verified damaged goods.

Section 4: Refund & Return Policy

  • No Refund Policy: No refunds or store credits are offered under any circumstance except for verified damaged goods.

  • Damaged Goods:

    • Must provide photo or video evidence.

    • Replacement processed at the Company’s discretion.

  • Final Sale Clause: By completing purchase, buyers acknowledge understanding and acceptance of the no-refund policy.

  • Legal Enforcement: Any attempts to dispute the policy may result in full legal action.

Section 5: Shipping Policy

  • Domestic (U.S.):

    • Standard USPS rates.

    • Estimated delivery: 14–25 business days.

  • International:

    • Standard worldwide shipping fees.

    • Estimated delivery: up to 4 weeks.

  • Delays: Company not liable for shipping delays due to postal services, customs, or force majeure events.

  • Tracking: Provided when available; tracking is informational and does not guarantee delivery.

  • Risk of Loss: Transfer to buyer upon shipment confirmation.

Section 6: Contact Policy

  • Authorized Use: Only for urgent/emergency matters. Misuse constitutes legal violation.

  • Official Contact: glowandflowclothing@gmail.com

  • Response Time: 14–25 business days.

Section 7: Privacy & Data Protection

  • Data Collection: Collected solely for order processing, shipping, and legal compliance.

  • Data Storage: Stored securely; access restricted to authorized personnel.

  • Data Sharing: Only with payment/shipping processors as legally required; never sold.

  • User Rights: Users may request deletion; anonymized data may be retained for legal compliance.

  • Legal Compliance: Adheres to U.S. and Swiss data protection laws.

Section 8: Limitations of Liability & Indemnity

  • No Liability: Company is not responsible for indirect, incidental, or consequential damages.

  • Indemnity: Users agree to indemnify and hold harmless Glow & Flow Clothing, its officers, employees, and agents from all claims, losses, and liabilities arising from user actions.

  • Force Majeure: Company not liable for events beyond control, including natural disasters, postal disruptions, or legal changes.

Section 9: Legal Notice & Governing Law

  • Governing Law: Primarily U.S. law; Swiss law may apply for European disputes.

  • Jurisdiction: U.S. courts for domestic disputes; Swiss courts for European disputes.

  • Severability: Invalidity of one clause does not affect remaining clauses.

  • Dispute Resolution: Arbitration preferred; litigation may be pursued if necessary.

  • Maximum Protection Clause: Policies designed to prevent liability of any kind, including financial, legal, or reputational damages.

Section 10: Expanded Legal Protections & Bulletproof Clauses

  • User Obligations:

    • Comply with all website terms, policies, and instructions.

    • Do not misuse content, products, or contact channels.

  • Security Measures:

    • The Company employs encryption, DRM, and tracking to protect data and digital content.

    • Circumventing security is a legal violation.

  • Digital Transactions:

    • All electronic payments are processed through authorized gateways.

    • Any chargeback or fraud attempts will be prosecuted.

  • Third-Party Services:

    • The Company may use third-party services; users waive liability claims against third parties.

  • Disclaimers:

    • Products provided “as-is.”

    • Company does not guarantee perfection, fit, or timing beyond stated policies.

  • Emergency Use Contact:

    • Misuse may result in legal penalties, including injunctions, fines, and criminal charges.

  • Cross-Border Enforcement:

    • Policies enforceable in the U.S., Switzerland, and other applicable jurisdictions.

 

Section 11: Expanded Liability and Indemnification Clauses

  • Absolute Limitation of Liability:

    • The Company, its officers, directors, employees, agents, affiliates, subsidiaries, and partners (collectively, “Company Parties”) shall not, under any circumstances, be held liable for:

      • Direct, indirect, incidental, consequential, punitive, exemplary, or special damages of any kind.

      • Losses arising from use, inability to use, or reliance upon products, content, or communications.

      • Lost profits, revenue, or business opportunities.

      • Personal injury, property damage, or emotional distress, regardless of cause.

      • Any errors, omissions, inaccuracies, or misrepresentations, whether caused by the Company, users, third-party services, or force majeure events.

  • Indemnification Obligations of Users:

    • Users agree to defend, indemnify, and hold harmless the Company Parties from all claims, demands, suits, losses, damages, penalties, or expenses (including attorneys’ fees) arising from:

      • Violation of these terms.

      • Misuse or unauthorized distribution of content or products.

      • Infringement of intellectual property or proprietary rights.

      • Any interaction, transaction, or communication with third parties resulting from Company services.

    • This indemnification extends globally, including the U.S., Switzerland, and any jurisdiction where Company operations or users are present.

  • Force Majeure Clause Expansion:

    • The Company is excused from obligations under any policy or agreement due to circumstances beyond its reasonable control, including but not limited to:

      • Natural disasters (earthquakes, floods, hurricanes, wildfires).

      • Acts of terrorism or war.

      • Postal, shipping, or customs delays.

      • Changes in law, regulation, or governmental restrictions.

      • Technical failures, hacking, or cyber-attacks.

Section 12: Intellectual Property – Detailed Protections

  • Comprehensive Ownership Statement:

    • All intellectual property, including registered and unregistered trademarks, copyrights, designs, logos, digital content, written materials, and software, is owned exclusively by Glow & Flow Clothing.

    • Any unauthorized copying, reproduction, distribution, or public display constitutes infringement under U.S. law (Title 17, U.S. Code) and international treaties.

  • User-Generated Content Policy:

    • Any content submitted or uploaded by users is considered property of the Company.

    • Users grant the Company a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, distribute, and display content.

  • Digital Rights Management (DRM) Enforcement:

    • Circumventing DRM, encryption, or protective technology constitutes a federal violation under U.S. law (17 U.S.C. § 1201).

    • Legal remedies include civil penalties, criminal fines, and injunctions.

  • International IP Enforcement:

    • The Company actively monitors and enforces IP rights in all jurisdictions where its products are accessible, including the U.S. and Switzerland.

    • Violators may face cross-border legal action, asset seizure, and recovery of all damages, including attorney fees.

  • Confidentiality Obligations:

    • All users, collaborators, and third parties must maintain strict confidentiality of Company proprietary information.

    • Breach of confidentiality may result in immediate legal remedies, including injunctive relief.

Section 13: Payment, Currency, and Transaction Clauses

  • Authorized Payment Methods:

    • The Company accepts only approved payment processors including credit/debit cards, PayPal, and other authorized gateways.

    • Users guarantee that payment methods are valid and authorized.

  • Currency Conversion and Pricing:

    • Default currency: USD.

    • Alternative currencies converted at real-time rates, subject to fluctuation.

    • The Company reserves the right to adjust prices based on currency changes without notice.

  • Chargebacks & Fraud Prevention:

    • Unauthorized chargebacks or fraudulent transactions may result in immediate legal action.

    • Users are responsible for all fees, penalties, and costs arising from disputed or fraudulent payments.

  • Taxes and Duties:

    • All applicable taxes, import duties, and customs fees are the responsibility of the buyer.

    • The Company is not liable for delays or additional fees arising from local authorities.

Section 14: Shipping, Delivery, and Risk Clauses

  • Domestic Shipping (U.S.):

    • Standard USPS rates apply.

    • Delivery estimated between 14–25 business days; delays may occur due to postal or weather events.

  • International Shipping:

    • Standard international shipping fees apply.

    • Delivery may take up to 4 weeks.

  • Risk of Loss:

    • Ownership and risk transfer to the buyer upon shipment confirmation.

    • The Company is not liable for lost, stolen, or delayed shipments.

  • Tracking & Notifications:

    • Tracking information provided when available; not a guarantee of delivery.

    • Buyers acknowledge potential tracking inaccuracies.

Section 15: Privacy and Data Protection Expansion

  • Data Collection & Use:

    • Information collected solely for order processing, shipping, and legal compliance.

    • Includes payment information, shipping addresses, contact details, and transactional history.

  • Data Security Measures:

    • Stored using encryption, firewalls, and access-restricted databases.

    • Regular audits conducted to ensure security compliance.

  • Data Sharing:

    • Only shared with payment processors, shipping providers, or as required by law.

    • Never sold to third parties.

  • User Rights & Obligations:

    • Users may request data deletion or correction.

    • Company retains anonymized data for legal, compliance, or analytic purposes.

  • Legal Jurisdiction:

    • U.S. data protection laws apply.

    • Swiss data protection laws apply for European users.

    • EU laws explicitly excluded.

Section 16: No-Refund Policy Expansion

  • Absolute Non-Refund Clause:

    • All purchases are final, except for verified damaged goods.

    • Verification requires photo/video evidence and may include Company inspection.

  • Damaged Goods Replacement:

    • Company may replace or repair at its sole discretion.

    • No monetary refunds or store credit under any circumstances.

  • Legal Enforcement:

    • Any attempts to circumvent the no-refund policy will result in legal action, including damages and attorney fees.

Section 17: Emergency Contact & Communication Policy

  • Authorized Contact:

    • The only emergency contact is glowandflowclothing@gmail.com or unpottyheaven@gmail.com

    • Use strictly for emergencies, including:

      • Shipping emergencies (lost or damaged package verification)

      • Fraudulent activity involving orders

      • Legal notifications or court orders

    • Misuse of contact will trigger immediate legal action.

  • Response Time:

    • Response may take 14–25 business days.

    • Users acknowledge no guarantees of faster response.

  • Prohibited Communication:

    • Spam, solicitations, threats, or non-emergency queries are strictly forbidden.

    • Abuse may result in permanent ban, reporting to authorities, and legal liability.

Section 18: Force Majeure and Operational Disruption

  • Definition of Force Majeure:

    • Circumstances outside the Company’s control, including but not limited to:

      • Natural disasters, pandemics, labor strikes

      • Shipping delays or postal interruptions

      • Governmental restrictions, regulations, or embargoes

      • Cyber-attacks or system failures

  • Effects on Orders and Obligations:

    • Company may delay or cancel orders without liability.

    • No refunds, credits, or compensations will be issued for delays caused by force majeure.

  • Legal Protection:

    • Force majeure releases the Company from all contractual obligations temporarily.

    • Users agree that no claims will arise from delays or interruptions caused by such events.

Section 19: User Conduct & Compliance

  • Prohibited Activities:

    • Attempting unauthorized access to Company systems

    • Misrepresentation of identity or payment information

    • Re-selling products without written permission

    • Posting harmful, illegal, or infringing content

  • Compliance Enforcement:

    • Violations may result in:

      • Immediate account suspension

      • Permanent banning from purchasing or interacting with the Company

      • Civil or criminal liability

  • Monitoring & Reporting:

    • Company reserves the right to monitor transactions and communications for compliance.

    • Users consent to monitoring as part of using the site or purchasing products.

Section 20: International Orders & Jurisdiction

  • Governing Law:

    • Default: United States law

    • Swiss law applies in certain Europe-based transactions, except EU law.

  • Jurisdiction:

    • Default courts: U.S. federal and state courts

    • Swiss courts may have jurisdiction for specific European transactions

  • Conflict Resolution:

    • Users agree that disputes may be resolved either:

      • By U.S. law (domestic orders)

      • By Swiss law (eligible European orders)

    • No claims under EU law permitted

  • Currency & Conversion:

    • All pricing may be converted to local currency at real-time rates.

    • Company is not liable for fluctuations or conversion errors.

Section 21: Product Warranty & Liability Disclaimers

  • Limited Warranty:

    • No warranties provided beyond replacement of verified damaged goods.

    • All products sold “as-is” without any implied guarantees.

  • Exclusions:

    • Company is not liable for:

      • Damage caused after delivery

      • Misuse or modification of products

      • Delays due to shipping, customs, or postal issues

  • Buyer Responsibility:

    • Users are responsible for inspecting packages upon receipt.

    • Any claims must be reported immediately via authorized contact.

Section 22: Digital Content, Audio, and Multimedia Usage

  • Ownership:

    • All digital content, including images, audio, scripts, and designs, are owned by Glow & Flow Clothing.

  • Usage Restrictions:

    • Unauthorized reproduction, redistribution, or sharing is strictly prohibited.

    • Commercial use without explicit written permission is illegal.

  • Enforcement:

    • Violators may be subject to legal action, including civil damages and criminal penalties.

  • User Agreement:

    • By purchasing or accessing content, users agree to these restrictions globally.

Section 23: Shipping & Delivery Liability

  • Domestic Shipping (USA):

    • Standard USPS or equivalent fee applies.

    • Estimated delivery: up to 14 days, may extend to 25 days.

    • Company is not liable for delays caused by postal services, weather, or external disruptions.

  • International Shipping:

    • Standard worldwide shipping fee applies.

    • Delivery may take up to 4 weeks.

    • Users are responsible for customs duties, import taxes, or local regulations.

  • Lost or Damaged Shipments:

    • Claims only accepted for verified damaged goods.

    • Users must provide photo evidence and report within 48 hours of receipt.

    • No refunds or store credit will be issued beyond replacement of damaged items.

  • Shipping Address Accuracy:

    • Users must provide correct shipping information.

    • Company is not responsible for mis-delivered packages due to user error.

Section 24: Payment Terms & Fraud Prevention

  • Accepted Payment Methods:

    • Major credit cards, PayPal, and approved payment processors.

    • Payments must be cleared before order fulfillment.

  • Currency Conversion:

    • Default currency: USD

    • Local currency may be calculated using real-time conversion rates.

    • Company is not liable for conversion discrepancies.

  • Fraud & Unauthorized Transactions:

    • Any fraudulent transactions will be reported to authorities.

    • Company reserves the right to refuse service to suspicious buyers.

    • No liability for chargebacks or disputes caused by user misrepresentation.

Section 25: Intellectual Property & Copyright

  • Ownership:

    • All designs, logos, graphics, audio, and text content are property of Glow & Flow Clothing.

  • User Restrictions:

    • Copying, reproduction, or redistribution without explicit written consent is prohibited.

    • Commercial use of content is strictly forbidden.

  • Enforcement:

    • Violations may result in civil or criminal legal action.

    • Company reserves the right to pursue damages to the fullest extent of the law.

Section 26: Privacy & Data Protection

  • Information Collected:

    • Name, email, shipping address, payment information, IP address.

  • Usage:

    • Solely for order fulfillment, legal compliance, and emergency contact purposes.

  • Protection Measures:

    • Data is stored securely with encryption and industry-standard practices.

    • Company is not liable for breaches caused by third-party services.

  • User Rights:

    • Users may request deletion of personal data via authorized contact.

    • Data may be retained if required for legal obligations or dispute resolution.

Section 27: Limitation of Liability

  • Extent of Liability:

    • Company is not liable for indirect, incidental, or consequential damages.

    • Maximum liability is limited to replacement of verified damaged goods.

  • User Responsibility:

    • Users acknowledge that purchases are at their own risk.

    • Company disclaims responsibility for misuse or post-delivery damages.

Section 28: Termination of Service

  • Company Rights:

    • Company may terminate access or refuse orders at its sole discretion.

    • Termination may occur due to misuse, fraud, or violation of terms.

  • User Obligations Upon Termination:

    • Users must cease use of all intellectual property.

    • Any outstanding payments remain immediately due and enforceable.

 

Section 29: Arbitration & Dispute Resolution

  • Binding Arbitration:

    • Any dispute arising from purchases, content use, or site interactions will first be resolved via binding arbitration.

    • Arbitration is final, enforceable, and limits court involvement unless otherwise required by law.

  • Location:

    • Default arbitration: USA

    • For European transactions: Swiss arbitration may apply, excluding EU law.

  • Costs:

    • Each party bears its own costs unless the arbitrator decides otherwise.

    • Arbitration fees will be allocated according to the governing law and circumstances.

  • Limitation:

    • Users waive the right to class action lawsuits or class-wide arbitration.

Section 30: Governing Law & Jurisdiction

  • Default Law:

    • United States law governs all domestic transactions and online interactions.

  • Swiss Law Applicability:

    • Certain European transactions may fall under Swiss law jurisdiction.

    • EU law does not apply.

  • Jurisdiction Acceptance:

    • Users agree to submit to the exclusive jurisdiction of:

      • U.S. federal or state courts for domestic orders

      • Swiss courts for European transactions as specified

  • Conflict Resolution Hierarchy:

    1. Arbitration

    2. Swiss law for Europe

    3. U.S. law for domestic orders

Section 31: Emergency Procedures & Contact Misuse

  • Authorized Emergency Contact:

    • Only glowandflowclothing@gmail.com or unpottyheaven@gmail.com

  • Emergency Use Definition:

    • Lost or damaged shipments

    • Fraudulent activity reports

    • Legal notices or court orders

  • Misuse Penalties:

    • Misusing emergency contact triggers:

      • Permanent ban

      • Legal action for harassment or fraudulent claims

      • Possible civil and criminal liability

  • Response Time:

    • Company may take 14–25 days to respond.

    • Users agree that delayed response does not imply liability.

Section 32: Extended Force Majeure Clause

  • Definition:

    • Includes natural disasters, labor strikes, pandemics, postal delays, cyber-attacks, governmental restrictions, or system failures.

  • Effects on Transactions:

    • Delays, cancellations, or inability to perform obligations may occur without liability.

    • No refunds, credits, or compensation beyond replacement of damaged goods.

  • User Acknowledgment:

    • Users agree that force majeure releases Company from contractual obligations temporarily.

    • No legal claims arise from delays or disruptions caused by uncontrollable events.

Section 33: Extended Product Warranty & Liability Disclaimer

  • Limited Scope:

    • Warranty applies only to verified damaged goods.

  • Exclusions:

    • Damage after delivery

    • Misuse or modification

    • Shipping or customs delays

  • User Responsibility:

    • Inspect all items immediately upon receipt.

    • Report any eligible claims within 48 hours.

  • Company Limitation:

    • Maximum liability limited to replacement of damaged items only.

Section 34: Digital Content & Multimedia Enforcement

  • Ownership:

    • All digital content, scripts, audio, and graphics are intellectual property of Glow & Flow Clothing.

  • Restricted Usage:

    • Unauthorized reproduction, redistribution, or commercial use is prohibited.

  • Legal Enforcement:

    • Violators may face:

      • Civil damages

      • Criminal penalties

      • Permanent bans from the site and content

  • User Agreement:

    • Purchasing or accessing content constitutes acknowledgment of these restrictions.

 

Pricing, Currency & Payment Policies

35. Pricing Display

  • All products are listed in USD by default.

  • International buyers may view prices in local currency; conversion rates are set by third-party processors.

  • Minor discrepancies may occur due to real-time exchange fluctuations.

36. Currency Conversions

  • Company is not responsible for discrepancies caused by exchange rate changes.

  • Final charged amount is binding.

37. Price Modifications

  • Glow & Flow Clothing may adjust prices at any time without notice.

  • Price changes do not grant refunds or store credits.

  • Includes adjustments to:

    • Base product cost

    • Shipping fees

    • Taxes or import fees

38. Payment Methods

  • Accepted methods: major credit/debit cards and authorized online gateways.

  • Orders are processed only after payment clears.

39. Taxes and Import Fees

  • Buyers are responsible for any local taxes, customs duties, or import fees.

  • Failure to pay required fees may result in delayed or canceled orders.

40. Refunds and Credits

  • All sales are final.

  • Refunds or credits issued only for verified damaged goods.

  • Users waive all other claims for refund, return, or credit.

41. Fraud Prevention

  • Company reserves the right to investigate suspicious transactions.

  • Orders may be suspended or canceled if fraud is suspected.

42. Billing Accuracy

  • Users must provide complete and accurate billing information.

  • Errors may delay processing or cancel orders.

43. Liability for Payment Issues

  • Company is not liable for declined payments due to bank issues, insufficient funds, or technical errors.

44. Unauthorized Payments

  • Use of stolen or unauthorized payment methods is strictly prohibited.

  • Violations may lead to legal action.

45. Account Suspension

  • Accounts may be suspended during payment investigations.

  • Suspension may become permanent if fraud is confirmed.

46. Chargebacks

  • Chargebacks are prohibited except for verified damaged goods.

  • Unauthorized chargebacks may result in legal and financial liability.

47. Finality of Payments

  • Payments are final once processed.

  • Reversals only apply under damaged goods policy.

Order Processing & Shipping Policies

48. Order Confirmation

  • Orders are processed after payment verification.

  • Confirmation emails are sent upon processing.

49. Domestic Shipping (USA)

  • Standard shipping: 14 days typical, up to 25 days in special cases.

  • Delays may include high demand, production issues, or carrier problems.

50. International Shipping

  • Standard global shipping: up to 4 weeks.

  • Customs, carriers, or weather may extend delivery.

51. Shipping Fees

  • Domestic: USPS or equivalent rates.

  • International: standard fees apply.

  • Shipping fees are non-refundable.

52. Carrier Liability

  • After shipment, the carrier assumes responsibility.

  • Company is not liable for lost, stolen, or damaged packages post-dispatch.

53. Shipping Information Accuracy

  • Buyers must provide accurate shipping details.

  • Errors may cause delays or non-delivery.

54. Restricted Locations

  • Company may refuse shipments to areas with legal or logistical restrictions.

55. Packaging

  • Products shipped in standard or discreet packaging.

  • Packaging may vary by order or carrier requirements.

56. Delays Beyond Control

  • Company is not liable for delays due to customs, weather, or carrier disruptions.

57. Import Duties

  • International buyers are responsible for duties or taxes.

  • Non-payment may result in confiscation or return.

58. Shipping Insurance

  • High-value orders recommended to have buyer-purchased insurance.

59. Tracking Information

  • Tracking provided when available.

  • Absence of tracking does not imply liability.

60. Delivery Disputes

  • Company not liable for late or missing packages confirmed as shipped.

Return & Refund Policy

61. No Refunds

  • All sales final except for verified damaged goods.

62. Damaged Goods Claims

  • Must be submitted within 7 days of delivery.

  • Photographic evidence required.

63. Inspection of Damaged Items

  • Company reserves right to inspect items before replacement.

64. Replacement Shipping Costs

  • Company covers shipping only for verified damaged items.

65. Post-Delivery Damage

  • Damage occurring after delivery is not eligible.

66. Non-Defective Items

  • Non-defective items are non-returnable.

67. Final Sale Agreement

  • Purchases are final unless meeting damaged goods criteria.

68. Exchanges Prohibited

  • Exchanges are not permitted.

69. Digital Product Policy

  • Digital products are non-refundable.

70. Claims Rejection Rights

  • Company may deny claims not meeting policy requirements.

Digital Products & Intellectual Property

71. Ownership

  • All digital content is property of Glow & Flow Clothing.

72. Licensing

  • Personal-use license only.

  • Commercial use requires written authorization.

73. Redistribution Prohibited

  • Unauthorized sharing, selling, or distribution is strictly prohibited.

74. Unauthorized Commercial Use

  • Violations subject to civil and criminal penalties.

75. Enforcement

  • Company may pursue legal action for IP violations.

76. Revocation Rights

  • Access may be revoked for non-compliance.

77. Third-Party Sharing Prohibited

  • Sharing with any third party prohibited.

78. Global Copyright Compliance

  • Content protected under international copyright and trademark laws.

79. Derivative Works

  • Unauthorized derivatives considered infringement.

80. Digital Monitoring

  • Company may monitor products digitally to detect misuse.

81. Data Security

  • Users responsible for protecting downloaded content.

82. Legal Remedies

  • Company may pursue damages and legal fees for violations.

83. Resale of Digital Products

  • Unauthorized resale is strictly prohibited.

User Conduct & Prohibited Activities

84. Accuracy of Information

  • Users must provide truthful, accurate personal data.

85. System Integrity

  • Users may not hack, modify, or disrupt company systems.

86. Illegal Activity Prohibited

  • Website and products must not be used for unlawful purposes.

87. Harassment and Threats

  • Threatening or abusive behavior toward staff is strictly forbidden.

88. Emergency Contact Misuse

  • Emergency contact is for emergencies only. Misuse may lead to legal action.

89. Exploitation of Vulnerabilities

  • Exploiting website flaws is prohibited.

90. Impersonation Prohibited

  • Users may not impersonate staff or affiliates.

91. Account Suspension Rights

  • Accounts may be suspended or terminated for violations.

92. Indemnification

  • Users indemnify company for claims arising from prohibited activity.

93. Reverse Engineering

  • Reverse engineering the website or products is prohibited.

94. Intellectual Property Respect

  • Users must honor all IP and licensing agreements.

95. Reporting Unlawful Activity

  • Company may report violations to authorities.

Privacy & Data Protection

96. Data Security

  • Personal data stored securely under US and Swiss regulations.

97. No Sale of Data

  • User data never sold for marketing purposes.

98. Data Use

  • Data used for order processing, emergency contact, and legal compliance only.

99. Data Deletion Requests

  • Users may request deletion; legal retention obligations may apply.

100. Liability Limitations

  • Company not liable for breaches caused by third-party failures, hacks, or events outside reasonable control.

Clauses 101–110 (Closing Clauses)

101. Limitation of Liability for Third-Party Links

  • Any links to external websites are provided for convenience only.

  • Company does not control or endorse third-party content.

  • Buyer assumes all risks when interacting with external sites.

102. Legal Compliance Disclaimer

  • Buyer confirms they will not use products for illegal purposes.

  • Company reserves right to report violations to authorities.

103. No Guarantee of Availability

  • Products may become unavailable without notice.

  • Company not responsible for stock or supply fluctuations.

104. Right to Amend Policies

  • Company may update or amend any policy without prior notice.

  • Continued use after changes constitutes acceptance of new policies.

105. Governing Language

  • Terms written in English.

  • Any translations are informational only; English version prevails.

106. Severability of Non-Enforceable Provisions

  • If any clause is unenforceable, remaining clauses remain fully valid.

107. Binding Nature of Terms

  • Terms are legally binding between Glow & Flow Clothing and buyer.

  • Buyer acknowledges full understanding before purchase.

108. Emergency Contact Use Restriction

  • Emergency contact is for urgent issues only.

  • Any misuse may result in legal consequences including restriction of services.

109. Record Keeping

  • Company maintains records of transactions, communications, and policies for legal compliance.

  • Buyer agrees records may be used for dispute resolution or legal enforcement.

110. Acceptance of Terms

  • By purchasing or using the site, buyer fully accepts all 110 clauses.

  • Company reserves absolute right to enforce these terms to the fullest extent.